YourWelcome’s current Tablet offer is distinctive: an 8-inch in-property device for guidebooks, messaging and upsells, supplied with a per-property subscription. YourWelcome reports more than 27 minutes of tablet use per booking and an average in-property order of $82.05 across its platform. Those are vendor-reported metrics, not independently audited results for every property.
Tablet vs guest’s phone
| Cléo (guest’s phone) | YourWelcome (tablet) | |
|---|---|---|
| Dedicated hardware | None | 8-inch tablet, stand and cable included |
| Guidebook access before arrival | Tablet guide is in-property; YourWelcome sells separate pre-arrival tools | |
| Guide available around the destination | Tablet support advises keeping it near the property Wi-Fi | |
| In-property upsell point of sale | ||
| Pricing | €29 one-time | €349.99/property/year, billed annually |
| Deployment | Self-serve web guide; time varies with content | Guided configuration plus hardware shipment |
| Loss/damage cover | Not applicable | Replacement included in subscription |
Verification date: 29 July 2026. Method: we checked the vendors’ public pricing, product and support pages only. Prices are shown in the currency, billing period and tax basis displayed by the vendor; portfolio quotes and optional extras can change the total. “Not listed” means we could not verify the feature on those pages, not that the product can never provide it. Cléo publishes these comparisons and is therefore not a neutral publisher.
Official sources checked: Cléo public pricing; YourWelcome Tablet pricing, current product and performance claims, YourWelcome Advance and official tablet support.
Where the tablet makes sense — and where it doesn’t
- Makes sense: operators who want a visible, always-on point of sale for late checkout, equipment hire and local offers, with PMS-fed content and analytics.
- Different reach: the tablet guide is designed for the property. YourWelcome also markets separate pre-arrival products, but those should not be silently counted as features of the €349.99 Tablet plan.
- Operational trade-off, stated fairly: the device must stay powered and connected. The subscription includes the hardware and replacement for theft, loss or damage, so replacement cost should not be presented as a hidden host expense.
Live exampleAppartement Montmartre
Paris 18e · Visit →
Live examplePenthouse vue mer
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Live exampleAppartement Vieille Ville
Annecy · Visit →
Real example guidebooks published with Cléo — open them just like a guest would.
Our verdict
In-property commerce and engagement → YourWelcome. Portable information at a fixed price → Cléo.
YourWelcome is not simply an expensive guidebook: the annual price includes supported hardware, PMS-fed experiences, analytics and a point of sale. Cléo does not replace that commerce stack. It is the simpler option when guests mainly need information before arrival and while moving around, on their own phones.
Frequently asked questions
How much do guests use the tablet?
YourWelcome currently reports more than 27 minutes of tablet use per booking across its platform. That is the vendor’s aggregate claim, not a guaranteed result for an individual rental.
Can Cléo do upsells?
No built-in point of sale — you can present services with your contact in the guidebook, commission-free. If POS is core to your model, YourWelcome is the specialist.
Create your guest guidebook in minutes
Free to create and test. Publish for a one-time €29 — the guidebook is yours for life, editable forever.
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