If you host on Airbnb, you answer the same questions on repeat: the Wi-Fi password, check-in details, “any good restaurant nearby?”. A welcome book absorbs those questions — as long as it is well structured, and not trapped inside a single platform.
Why Airbnb’s built-in guide falls short
- Platform lock-in: guests from Booking.com, Vrbo or direct bookings never see it.
- Shallow content: no appliance how-tos with photos, no real map of your recommendations with directions, no house manual worth the name.
- You don’t own it: algorithm changes, account issues, guests who skip the app — and your welcome disappears with it.
The right architecture
An independent digital welcome book, opened from a simple link or QR code, shared across ALL your channels. Airbnb becomes one distribution channel — not your landlord.
What to include (the proven structure)
- 1A warm welcome note — a few personal lines and a photo.
- 2Arrival & access — check-in time, directions, parking, lockbox/keypad, step by step with photos.
- 3Wi-Fi & codes — copy-paste ready, not buried on page 8.
- 4Appliances — one short card per device (AC, washer, coffee machine).
- 5House rules — 5–8 rules, phrased kindly.
- 6Your local recommendations — the section guests love most; add a personal line to each spot.
- 7Transport — lines, stops, airport, taxi numbers.
- 8Useful contacts — you, pharmacy, doctor, emergency numbers.
- 9Checkout — time, keys, 3–4 simple requests, and a gentle nudge for a review.
See real welcome books (live)
These are actual published guidebooks — open them on your phone, exactly as a guest would:
Livret d’exemple · liveAppartement Montmartre
Paris 18e · Visiter le livret →
Livret d’exemple · livePenthouse vue mer
Marseille · Visiter le livret →
Livret d’exemple · liveAppartement Vieille Ville
Annecy · Visiter le livret →
Des livrets d’exemple publiés avec Cléo — ouvrez-les comme le ferait un voyageur.
Build yours in 15 minutes
Create a free account
On monlivretcleo.fr — every section above has a ready-made module, with a live phone preview.
Add your spots via Google
Type a restaurant’s name: photo, rating, opening hours and directions fill in automatically.
Publish once, own it forever
A one-time €29 payment per guidebook — no subscription, unlimited edits, yours for life.
Frequently asked questions
Does Airbnb allow links to an external welcome book?
Yes. After a booking is confirmed you can share links freely — the ideal places are your confirmation message, the check-in instructions, and a QR code inside the home.
Do guests really read welcome books?
Digital ones, yes — because they answer real needs (Wi-Fi, access, tips) in two taps. View and scan statistics in Cléo show consistent guest usage.
What does it cost?
Creating and testing is free. Publishing costs €29 once per guidebook — for life, with unlimited edits. No subscription, unlike most alternatives.
Créez votre livret d’accueil en quelques minutes
Création et test gratuits. Publication : 29 € une seule fois — votre livret est à vous à vie, modifiable à volonté.
Keep reading
Welcome Book Template: start from real examples, not a blank Word file
Everyone offers downloadable templates that age badly. We offer something better: real, live welcome books you can open and learn from.
GuideQR Code Guidebook: one scan for the whole stay
One well-placed QR code replaces the entire binder. Placement, sizing, and the one thing you should link it to.
ComparisonBest digital guidebook for vacation rentals (2026): the honest comparison
Subscriptions everywhere, tablets, freemiums — and one €29-once outsider. The guidebook market compared, with numbers you can verify.